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COAST DENTAL

Receptionist- South Lakeland ( DENTAL EXPERIENCE PREFERRED)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
friendly work environment

Job Description

The hiring establishment is a reputable dental office located in South Lakeland, Florida, committed to providing high-quality dental care and exceptional patient service. This dental office prides itself on creating a welcoming and efficient environment for patients, combining advanced dental treatments with a friendly and professional atmosphere. Staffed by experienced dental professionals, including general dentists, specialists, and administrative personnel, the practice is dedicated to maintaining the highest standards in dental health services and patient management. This dental office operates with a patient-centered approach, ensuring that every visitor receives personalized care and attention from the moment they enter the facility.
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Job Requirements

  • High school diploma or equivalent
  • Previous insurance and or dental office experience preferred
  • Ability to handle multiple tasks and work in a fast paced environment
  • Strong communication and interpersonal skills
  • Basic knowledge of dental insurance and terminology preferred
  • Familiarity with dental software such as EagleSoft preferred
  • Reliable and professional demeanor
  • Ability to maintain confidentiality and follow office protocols

Job Qualifications

  • Previous insurance and or dental office experience preferred
  • Previous experience with orthodontic or other specialty practices preferred
  • Basic clerical and administrative skills
  • Excellent customer service skills with professional and courteous phone etiquette
  • Basic knowledge of insurance and dental terminology
  • Working knowledge of Internet Explorer and Microsoft Word
  • Knowledge of Microsoft Excel preferred
  • Experience with dental software such as EagleSoft preferred
  • Strong organizational skills with the ability to multi task

Job Duties

  • Exercise excellent customer service while interacting with patients both over the phone and in person
  • Check in all patients and complete patient registration under the direction of the Office Manager
  • Schedule patient appointments within operational standards
  • Confirm patient appointments two business days prior to the patients appointments
  • Complete insurance verifications two business days prior to all general and specialty patients visits to determine coverage and benefit limits and link insurance in EagleSoft
  • Ensure pre-authorizations are received prior to appointments if required
  • Complete check out process with each patient by reviewing charts to ensure all information is written properly and procedures are documented and match the signed routing slip
  • File patient charts on a daily basis
  • Participate in morning huddle chart review and all routine office meetings as necessary
  • Participate in monthly checklist activities as assigned
  • Keep front desk area clean and neat
  • Perform all other duties and responsibilities as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.