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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $20.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
competitive salary
Job Description
MercyOne Health System is a renowned healthcare provider dedicated to delivering compassionate, high-quality care to its patients. With a commitment to fostering a supportive and collaborative work environment, MercyOne offers an extensive range of medical services, including specialized departments such as Sleep Medicine. The organization is deeply rooted in its mission to honor the dignity of every person, embracing the unique perspectives and talents of its colleagues to enhance patient-centered care across all its facilities. This commitment extends to ensuring that every employee feels valued and supported as part of the MercyOne family, promoting growth opportunities and career development within... Show More
Job Requirements
- Must be comfortable operating in a collaborative, shared leadership environment
- certification in Basic Life Support for Healthcare Provider or obtain within three months of hire
- proof of completion of Mandatory Reporter abuse training specific to population served within three months of hire
- ability to read, write, and understand the English language
- high school diploma or equivalent
- maintain a high degree of confidentiality with patient information
- possess a personal presence characterized by honesty, integrity, and caring
- ability to inspire and motivate others to promote the mission, vision, goals, and values of Trinity Health
Job Qualifications
- High school diploma or equivalent
- strong interpersonal and communication skills
- proficiency with Electronic Health Record systems
- ability to manage multiple phone lines and scheduling software
- experience in a healthcare or clinical setting preferred
- knowledge of insurance verification and billing processes
- ability to maintain confidentiality
- basic understanding of medical terminology is a plus
Job Duties
- Know, understand, incorporate, and demonstrate the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions
- perform patient check-in at the time of visit and complete all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies
- answer phone calls and direct them appropriately
- schedule appointments according to office guidelines
- obtain accurate patient and insurance information, collecting copays and deductible amounts
- copy or scan patient access related hardcopy materials into electronic medical records
- maintain patient flow and support front desk responsibilities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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