Job Overview
Benefits
Equal opportunity employer
Annual in-service training
Professional work environment
team-oriented culture
Opportunities for career development
Job Description
This opportunity is with a community-focused organization dedicated to providing outstanding service and support to its residents and guests. The employer values professionalism, effective communication, and attentive customer care in all interactions. As a reception and administrative hub, the organization serves as the welcoming face of the community, connecting residents, families, and staff to essential resources and information efficiently and courteously. The role offered is a Receptionist position, which provides vital support by handling communications, assisting visitors, and performing various clerical duties to ensure smooth day-to-day operations within a friendly and organized environment.
The Receptionist will be responsible... Show More
The Receptionist will be responsible... Show More
Job Requirements
- High school diploma or equivalent
- proven experience in reception or related administrative role preferred
- excellent communication and interpersonal skills
- proficiency with office software and equipment
- ability to multitask and prioritize workload
- strong problem solving and judgment skills
- ability to respond calmly in emergency situations
Job Qualifications
- At minimum, a high school degree is required
- must possess proper telephone skills
- basic computer related skills
- typing proficiency
- familiarity with basic/standard computer systems (word processing) and office equipment
- problem solving skills and use good judgement
Job Duties
- Answers the phone by identifying the community, asks what assistance he/she can give, takes written messages and pages appropriate staff for calls
- screens all employee phone calls and, if necessary, redirects them to the employee's department supervisor
- greets and assists all guests in a friendly and helpful manner
- directs to supervisor for resident information
- sets up and uses intercom only when necessary and in a professional manner
- uses computer software to run reports and create documentation as needed
- takes guest meal reservations
- delivers mail
- addresses issues with residents or family as needed
- reports or communicates any concerns or issues that are brought to the receptionist attention by residents, families or staff to the appropriate personnel
- responds to emergency situations effectively and efficiently and, in case of an emergency, provides direct assistance to residents in evacuating building
- completes annual in-service according to schedule
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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