Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
The community is a well-established residential facility dedicated to providing exceptional service and care to its residents and guests. Known for its warm and welcoming atmosphere, the establishment values professionalism, efficiency, and a friendly approach to all who visit or call. As a crucial part of the administrative team, the Receptionist plays a vital role in ensuring smooth communication between residents, families, staff, and visitors. The reception area functions as the first point of contact and is instrumental in delivering a positive impression of the community. This position is ideal for individuals who thrive in dynamic environments and possess strong... Show More
Job Requirements
- High school degree or equivalent
- telephone communication skills
- basic computer literacy
- typing proficiency
- knowledge of office equipment
- problem solving abilities
- good judgement
Job Qualifications
- At minimum, a high school degree is required
- must possess proper telephone skills
- basic computer related skills
- typing proficiency
- familiarity with basic/standard computer systems (word processing) and office equipment
- must possess problem solving skills and use good judgement
Job Duties
- Answers the phone by identifying the community, asks what assistance he/she can give, takes written messages and pages appropriate staff for calls
- screens all employee phone calls and, if necessary, redirects them to the employee's department supervisor
- greets and assists all guests in a friendly and helpful manner, directs to supervisor for resident information
- sets up and uses intercom only when necessary and in a professional manner
- uses computer software to run reports and create documentation as needed
- takes guest meal reservations
- delivers mail
- addresses issues with residents or family as needed
- reports or communicates any concerns or issues brought to the receptionist attention by residents, families or staff to appropriate personnel
- responds to emergency situations effectively and efficiently and, in case of an emergency, provides direct assistance to residents in evacuating building
- completes annual in-service according to schedule
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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