Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule
Job Description
This job opportunity is with a community-focused organization that prioritizes excellent communication and resident care. The company operates in a vibrant community-centered environment, dedicated to providing welcoming and efficient front desk services that play a crucial role in overall resident satisfaction and operational success. The establishment fosters a professional atmosphere where staff are encouraged to use their interpersonal skills and problem-solving abilities to enhance community interactions. The position is designed as a full-time role where the successful candidate will be the frontline representative, responsible for managing all inbound communications and guest interactions with competence and a friendly approach.
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Job Requirements
- High school degree
- Telephone skills
- Basic computer skills
- Typing proficiency
- Familiarity with basic computer systems and office equipment
- Problem solving skills
- Good judgement
Job Qualifications
- High school degree
- Proper telephone skills
- Basic computer related skills
- Typing proficiency
- Familiarity with basic/standard computer systems such as word processing
- Problem solving skills
- Good judgement
Job Duties
- Answers the phone by identifying the community, asks what assistance he/she can give, takes written messages and pages appropriate staff for calls
- Screens all employee phone calls and, if necessary, redirects them to the employee's department supervisor
- Greets and assists all guests in a friendly and helpful manner
- Directs to supervisor for resident information
- Sets up and uses intercom only when necessary and in a professional manner
- Uses computer software to run reports and create documentation as needed
- Takes guest meal reservations
- Delivers mail
- Addresses issues with residents or family as needed
- Reports or communicates any concerns or issues that are brought to the receptionist attention by residents, families or staff to the appropriate personnel
- Responds to emergency situations effectively and efficiently and, in case of an emergency, provides direct assistance to residents in evacuating building
- Completes annual in-service according to schedule
Job Location
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