Receptionist / Sales Department Administration

Job Overview

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Compensation

Hourly
Range $14.50 - $19.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
friendly work environment
performance bonuses

Job Description

We are a customer-focused establishment dedicated to providing exceptional service and ensuring that every interaction with our clients leaves a positive impression. As the first point of contact for our company, we prioritize professionalism and excellent communication skills to uphold our reputation for outstanding customer care. Our company values attentive service and efficient management of customer inquiries, emphasizing the importance of a courteous and knowledgeable approach in all communications.

The role of the Receptionist is critical in maintaining the smooth operation of our front office and customer service activities. This position involves managing all inbound calls, accurately directing customers to the appropriate departments, and being the friendly, professional face that customers encounter upon entering our showroom. The Receptionist must demonstrate exceptional customer relationship skills and have a strong commitment to customer service as a top priority. Additionally, this role includes administrative duties related to inventory management as assigned by management. Organizing and maintaining an accurate directory and promptly communicating any updates to managers is also a key responsibility. Overall, this position requires a dependable and detail-oriented individual who can contribute positively to our customer experience and support daily business operations efficiently.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Strong communication and interpersonal skills
  • Professional appearance and demeanor
  • Ability to manage multiple tasks efficiently
  • Basic computer skills
  • Reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role preferred
  • Strong communication skills
  • Professional appearance
  • Ability to maintain accurate records
  • Proficiency in basic office software
  • Exceptional interpersonal skills

Job Duties

  • Answer and direct all inbound calls
  • Ensure every inbound call is properly directed to requested department
  • Maintain professional appearance and communication at all times
  • Demonstrate exceptional customer relationship skills
  • Prioritize customer service in all interactions
  • Keep accurate directory on hand every shift
  • Email directory changes to managers
  • Greet customers entering showroom
  • Perform administrative duties regarding inventory as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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