Administrative Clerk

Cherokee Nation Integrated Health (CNIH) is part of Cherokee Federal, a division of tribally owned federal contracting companies under Cherokee Nation Businesses. With over 60 federal clients, Cherokee Federal is dedicated to building a brighter future by solving complex challenges and serving the government's mission with compassion and heart. Known for being a military-friendly employer, Cherokee Federal encourages veterans and active military transitioning to civilian life to apply. The company values integrity, professionalism, and dedication to public service, creating a supportive and inclusive work environment for its employees. To learn more about CNIH, visit cherokee-federal.com.

The position being offered is that of an Admin Clerk specializing in referral management within a healthcare administrative setting. This full-time role requires an active Public Trust clearance or the ability to obtain one, along with United States citizenship as mandated by the governmental client. The estimated starting salary is $38,604.80, with pay commensurate with experience. The Admin Clerk is responsible for tracking and obtaining specialty care and deferred to network primary care referrals, securing clear and legible reporting (CLR) from military treatment facilities, network, and non-network providers. The role involves following up on CLR referrals within 60 days and ensuring completion no later than 180 days after the order entry. The Admin Clerk imports and scans CLR documents into the appropriate medical records, liaises with specialty care providers who have not completed referrals according to set business rules, and prepares referral management data reports and metrics using referral tracking data tools.

This role requires strong administrative and clerical skills, proficiency in general office tasks, telephone etiquette, and professional customer service to support both patients and staff effectively. The candidate should have operational computer skills, including familiarity with Microsoft applications such as Windows, Word, Excel, and Outlook, and preferably some knowledge of medical terminology and computer applications like MHS Genesis. The position demands a minimum of one year of healthcare administrative experience in inpatient or outpatient settings within the last three years, a high school diploma or GED equivalency, and the ability to demonstrate general medical ethics and communication skills. Although college coursework or degree is preferred, it is not mandatory. Employees will enjoy full-time benefits such as medical, dental, vision, 401K, and additional offerings subject to change. Cherokee Federal is committed to equal employment opportunities without discrimination and requires candidates to pass pre-employment qualifications to ensure compliance with security and operational standards. This position is pending a contract award, and interested individuals are encouraged to apply in anticipation of future opportunities.