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Elements Massage logo

Receptionist /Retail Sales Associate

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Commission
Opportunity for increased earnings
Supportive team environment
Professional growth opportunities
Health Insurance
Paid Time Off
flexible scheduling

Job Description

Elements Massage is a leading wellness studio dedicated to enhancing the well-being and quality of life of its clients through exceptional massage therapy and holistic wellness services. With a commitment to delivering personalized client experiences and promoting a healthier lifestyle, Elements Massage has built a reputation for creating a welcoming, supportive, and professional environment for both clients and team members. The company operates on a franchise model, with each studio independently owned and operated, ensuring a local approach to customer care while maintaining the brand's high standards. As a business focused on wellness, Elements Massage offers comprehensive programs such as... Show More

Job Requirements

  • ability to follow proven sales process
  • excellent communication and listening skills
  • ability to handle client criticism positively
  • prior experience in sales or customer service preferred
  • familiarity with office tools and systems

Job Qualifications

  • prior retail sales experience preferred
  • sales experience in spa-like or hospitality environment preferred
  • familiarity with scheduling and payment computer programs
  • ability to create a positive work and client experience

Job Duties

  • creating an exceptional customer service experience for clients
  • informing clients about the benefits of the Elements Wellness Program
  • following the proven sales process to enroll clients into the program
  • serving as the first and final face of hospitality in person and on phone
  • ensuring client appointment paperwork and payment processes are brief and accurate
  • working as a team with managers and massage therapists to maintain a client-centered environment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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