Receptionist, Resident Services (Thur-Mon)

Santa Monica, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $22.00

Work Schedule

Fixed Shifts

Benefits

Pay: $20.00 - $22.00 per hour

401(k)

Dental Insurance

Health Insurance

Life insurance

Vision Insurance

Job Description

Douglas Emmett is a prominent real estate company specializing in managing, developing, redeveloping, and acquiring multifamily and commercial properties in high barrier-to-entry submarkets. With a portfolio that encompasses approximately 18 million square feet of Class A office space and over 5,000 luxury apartment units, the company operates across nine highly desirable submarkets in Los Angeles County, including areas such as Brentwood, Century City, Santa Monica, Beverly Hills, the Olympic Corridor, Westwood, and several key locations in the San Fernando Valley like Sherman Oaks/Encino, Warner Center/Woodland Hills, and Burbank. Additionally, their Honolulu office portfolio is strategically located in downtown Honolulu’s central... Show More

Job Requirements

High school diploma or GED
intermediate knowledge of Microsoft Word and Excel
strong verbal and written communication skills
professional appearance consistent with company dress code
ability to communicate clearly and professionally with diverse stakeholders
good judgment and professional demeanor in all interactions
capacity to work under pressure and manage multiple priorities
ability to sit for extended periods
ability to occasionally ascend stairs and lift light parcels

Job Qualifications

Must have high school diploma or GED
Must have intermediate level knowledge of Word and Excel
Strong written and verbal communication skills
Projects a professional image by meeting Douglas Emmett dress code standards
Ability to communicate in a clear, positive and professional manner with tenants, employees and vendors
Ability to exercise good judgment and professional demeanor when interacting with building management, tenants and vendors
Ability to work well under pressure, prioritize multiple tasks and consistently produce high-quality accurate work
Team player attitude
Strong customer service orientation
Must be able to work Saturday - Wednesday schedule, 9am-6pm
Primarily sedentary work involving regular use of keyboard and telephone
Should be able to sit for long periods of time

Job Duties

Resident Services Administrator is responsible for providing administrative support to the Community Manager by handling Office of the Building operations in accordance with the standards set forth by Douglas Emmett
DUTIES AND RESPONSIBILITIES: Include but are not limited to the following, as other duties or projects may be assigned
Greet visitors to the office
Answer telephones
Dispatch engineering to handle tenant service requests
Follow up on tenant requests to confirm timely completion of work
Open, date stamp and distribute mail and deliveries.
Contact tenants who are late paying rent
Prepare tenant memos
Prepare monthly reports including leasing report, stacking plan, deal list, tenant contact list, emergency contact list and delinquency report for Community Manager review and approval
Coordinate tenant welcome packets and tenant events with Community Manager and vendors
Research and make recommendations to Community Manager for more cost-effective and efficient methods of performing administrative duties
Special projects as directed by Community Manager
Occasionally ascend stairs or step stool
Occasionally lift and carry 5 – 10 pound parcels
Periodically deliver correspondence to tenants within the building

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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