Receptionist (Red Bluff Pet Resort)
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
friendly work environment
Job Description
Our resort is a welcoming and customer-focused establishment committed to providing exceptional boarding services for pets. As a key part of our team, we strive to create a safe, comfortable, and friendly environment not just for our animal guests but also for their owners. The resort combines quality care with excellent service standards, ensuring every client receives personalized attention that meets their unique needs. We value professionalism, reliability, and a positive attitude in our team members to uphold our reputation as a trusted destination in the pet care industry.
The role of Resort Receptionist is integral to our day-to-day o... Show More
The role of Resort Receptionist is integral to our day-to-day o... Show More
Job Requirements
- High school diploma or g.e.d.
- At least 1 year of customer service or job-related experience
- Basic math skills
- Must be able to communicate effective verbally and in writing
- Computer skills
- Punctuality
- Compassion
- Critical thinking
- Positive attitude
- Ability to multitask and accept constructive criticism
Job Qualifications
- High school diploma or g.e.d.
- At least 1 year of customer service or job-related experience
- Spanish speaking a plus
- Pet industry experience a plus
- Basic math skills
- Must be able to communicate effective verbally and in writing
- Computer skills: able to use windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program
Job Duties
- Provide top-notch customer service and ensure that clients feel welcome and comfortable in our resort
- Be attentive to client and guest needs
- Answer phone calls from clients with a smile and ensure that all clients receive the highest level of hospitality
- Check-in guest upon arrival
- Provide client education
- Assist in cleaning the resort, including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash, laundry, cleaning floors, bathrooms, and exam rooms
- Process payments and close out boarding visits
- Call and/or send reminders for vaccinations required when boarding
- Properly manage the resorts filing system
- Relay updates on guest that are boarding to clients
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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