Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Training and Development
Employee assistance program
Retirement Plan
Job Description
Manorhouse Assisted Living and Memory Care is a distinguished care provider dedicated to enriching the lives of elderly residents by offering compassionate and comprehensive assisted living and memory care services. This establishment prides itself on creating a community that feels like home, where residents' retirement years are cherished as a continuation of the rich and fulfilling life they have lived. Through highly personalized care programs and a warm, welcoming environment, Manorhouse strives 24 hours a day to exceed customer expectations uniquely and outstandingly. The company's mission centers around delivering exceptional service that honors the dignity and individuality of each resident,... Show More
Job Requirements
- Must have ability to communicate as per section 22VAC40-73-110
- Must be considerate and accepting of the aged, frail and disabled person
- Appropriate attire and good personal hygiene are expected
- Must comply with and implement all company policies and procedures as well as the employee handbook
- Must support and promote the rights and responsibilities of residents of adult care residences
- Must maintain confidentiality with regard to residents, staff and company information
- Must participate in training and in-service programs as required by the company and/or applicable state standards including but not limited to OSHA required training, CPR
- Staff will not accept gratuities from resident, family members, vendors or visitors
Job Qualifications
- Equivalent to a 4-year high school education
- 0 to 3 months of receptionist experience
- Knowledge of administrative and clerical procedures and systems such as Microsoft Office Suite
- Knowledge of principles of customer service
- Ability to listen to and understand information and ideas
- Ability to work with residents and family members who may be upset regarding concerns
Job Duties
- Consistent and predictable attendance
- Answer incoming telephone calls, determine purpose of callers, forward calls and retrieve messages from voicemail and forward to appropriate personnel
- Welcome on-site visitors, determine nature of business and announce visitors to appropriate personnel
- Respond to residents' requests by directing them to appropriate personnel
- Handle administrative and clerical work as assigned by Business Office Manager including updating manuals, collecting and reconciling meal money, typing and updating menus, assisting Director of Activities with flyers and invitations, opening and stamping mail, addressing and stuffing envelopes
- Update mood media visuals
- Distribute and track resident menu choices
- Distribute petty cash as needed
- Sort and distribute mail to residents and department heads
- Produce, edit, copy, distribute and collect information/documents as required for resident roster
- Attend required training including Relias training
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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