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Job Overview
Work Schedule
Weekend Shifts
Job Description
Moneypenny is a distinguished provider of remote receptionist services, specializing in delivering exceptional customer support and communication solutions to businesses across various industries. Known for their commitment to excellence and professional approach, Moneypenny seamlessly integrates with their clients to manage their incoming calls and customer interactions, ensuring no opportunity is missed to create positive experiences. This company is recognized for fostering a supportive and dynamic work environment where employees receive comprehensive training and continuous growth opportunities.
The role of a Moneypenny Receptionist is pivotal to the success of both the company and its clients. As a member of the Mon... Show More
The role of a Moneypenny Receptionist is pivotal to the success of both the company and its clients. As a member of the Mon... Show More
Job Requirements
- At least two years of experience in customer service and/or tier II support
- Excellent verbal and written communication abilities
- Proficient in data entry and detail-focused
- Skilled in using Microsoft Office Suite, including Outlook and Teams
- Ability to efficiently handle multiple tasks
- Willingness to work on holidays and weekend shifts
- Positive attitude towards delivering exceptional customer service
Job Qualifications
- Proficient in data entry, detailed-oriented and open to working in a fast-paced environment
- Knowledgeable in Microsoft Office Suite, including Outlook and Teams
- A top-notch approach to delivering an amazing customer experience
- Skilled in data entry, detail-focused and flexible with changes
- Excellent verbal and written communication abilities, plus the knack for juggling multiple tasks
- At least two (2) years of experience in customer service and/or tier II support, consistently providing outstanding service
- Always ensuring the highest level of customer service is upheld for clients
Job Duties
- In your role as a Moneypenny Receptionist, you'll get comprehensive training that will prepare you with the vital skills to be a key player in the Moneypenny team
- You'll serve as a representative for Moneypenny and a wide array of our clients, leveraging your top-notch customer service skills and ability to build relationships to create a positive experience for their customers
- Swiftly and effectively handling incoming phone calls and relaying messages to clients and their customers, ensuring they never miss a call
- Carefully entering the client's information into our system with accuracy
- Awesome attitude toward delivering a remarkable customer experience
- Always delivering the best level of customer service to clients
- Efficiently and quickly handling incoming calls and relaying messages to clients, making sure every call is answered
- Carefully entering the caller's information into our system
- Willing to work on holidays and weekend (you'll always have one Saturday or Sunday shift every other week)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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