City of Fort Lauderdale, FL logo

Receptionist (Police)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $33,396.00 - $51,739.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance
Paid holidays

Job Description

The City of Fort Lauderdale is a vibrant and dynamic municipal government committed to providing exceptional public service to its residents and visitors. Known for its beautiful beaches, cultural diversity, and thriving business environment, Fort Lauderdale offers a stimulating workplace for individuals passionate about community service and civic engagement. The City employs dedicated professionals who demonstrate high levels of enthusiasm, self-reliance, and proficiency in their respective fields. Employees reflect the vision and mission of the organization by providing excellent service and ensuring satisfaction among both internal team members and the external community.

Within this established and respected municipal government f... Show More

Job Requirements

  • High school diploma or G.E.D. equivalency
  • one year clerical experience
  • additional qualifying experience or coursework at accredited college or university may substitute on a year-for-year basis
  • successful completion of in-depth employment background check including polygraph exam
  • availability to work assigned shifts including before, during and/or after an emergency
  • ability to maintain professionalism and composure in a law enforcement environment

Job Qualifications

  • High school diploma or G.E.D. equivalency
  • one year performing clerical work
  • proficiency in Microsoft Office Suite including Word, Excel and Outlook
  • experience with visitor management systems or front desk security software preferred
  • strong interpersonal, problem-solving and conflict-resolution skills
  • demonstrated ability to handle confidential or sensitive information
  • bilingual (English/Spanish or English/Creole) preferred but not required

Job Duties

  • Greet and direct visitors to appropriate services, person or department
  • provide City, County, State information when requested
  • record visitors in system and visitor log
  • answer, screen and forward incoming phone calls
  • receive, sort and distribute daily mail and deliveries
  • scan, e-mail and copy documents
  • assist document delivery and coordination of services with outside vendors
  • maintain a variety of department records and files
  • order front office supplies and keep inventory of stock
  • open and close lobby for daily services
  • provide customer service by answering telephones, responding to inquiries, assisting customers with documents and equipment
  • perform surveillance of Police Department property by observing television monitors and responding to incidents observed
  • operate communication systems such as assigned radios and other security related equipment
  • remove debris or clean up any trash or materials which may create a safety hazard
  • perform related work as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.