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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $19.60 - $22.60
Work Schedule
Standard Hours
Benefits
Paid holidays
employee discount
Dental Insurance
Health Insurance
AD&D insurance
Pet insurance
403(b)
Employee assistance program
Disability insurance
403(b) matching
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
Covenant Living is a nationally recognized family of Continuing Care Retirement Communities (CCRC) dedicated to providing exceptional care and supportive living environments for older adults. With a strong commitment to promoting wellness and vitality among its residents, Covenant Living emphasizes a holistic approach that encompasses physical, emotional, and spiritual well-being. As a respected provider in the senior living industry, Covenant Living operates multiple campuses that offer a variety of living options, healthcare services, and engaging programs designed to enhance quality of life. This organization values compassion, respect, and integrity, making it a trusted leader in senior care and retirement living.Show More
Job Requirements
- High school education or equivalent
- One year of secretarial training or clerical experience
- Ability to remain calm in emergency situations
- Knowledge of computers including Microsoft Office Suite
- Excellent verbal and written communication skills in English
- Pleasant personality and telephone voice
- Interest in working with older adults
Job Qualifications
- High school education or equivalent
- One year of secretarial training or clerical experience
- Highly organized and detail oriented
- Excellent interpersonal and communication skills both verbal and written in English
- Pleasant personality and telephone voice
- Ability to remain calm in emergency situations
- Complete confidentiality when handling information
- Knowledge of computers including Microsoft Office Suite
- Interest in and desire to work with older adults
Job Duties
- Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner
- Transfer calls appropriately
- Take messages when the individual requested is not available
- Monitor emergency system and direct staff to emergent situations
- Call emergency personnel as appropriate
- Complete resident checks as required
- Provide information to visitors and direct them to appropriate contacts
- Ensure visitors and contractors sign in and wear badges per policy
- Keep reception desk and lobby clean and organized
- Facilitate transportation requests and coordinate timing
- Place courtesy calls to remind residents of transportation trips
- Assist residents in signing up for programs and activities and collect payments
- Monitor office equipment usage and report supply needs
- Sell postage stamps and manage mail and packages
- Facilitate maintenance requests and communicate urgent issues
- Complete monthly charge sheets per procedure
- Support other departments with clerical duties as assigned
- Support Lead Receptionist in clerical duties and maintaining reception area
- Balance cash register and handle cash receipts and checks
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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