Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.50 - $23.00
Work Schedule
Flexible
Benefits
sign on bonus
competitive pay
flexible schedule
In-service training
Professional environment
Equal opportunity employer
Supportive community
Job Description
LCB Senior Living is a reputable organization dedicated to providing high-quality senior living communities that foster a supportive and vibrant environment for residents. With a commitment to promoting independence, dignity, and compassion, LCB Senior Living operates multiple managed care communities designed to meet the diverse needs of seniors. The Residence at Shelburne Bay is one such community, offering residents a comfortable, safe, and engaging living experience. The organization values inclusivity and equal opportunity, ensuring that every team member and resident is respected and valued. LCB Senior Living prides itself on a culture of professionalism, respect, and continuous improvement, making it... Show More
Job Requirements
- High school diploma or GED preferred
- Six months to one year prior reception experience in an office environment
- Typing or word processing experience preferred
- Ability to handle emergency situations calmly and completely
- Finger and hand dexterity to handle and manipulate instruments and equipment
- Visual and auditory acuity
- Ability to lift a minimum of fifteen pounds and carry objects
- Ability to push and pull carts, and continuously walk, sit and stand
- Ability to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate
- Use of good body mechanics
- Ability to type and use a computer
Job Qualifications
- Knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Ability to respond calmly to emergency situations
- Ability to communicate in English both orally and in writing
- Focused and dedicated to provide excellent customer service
- High school diploma or GED preferred
- Six months to one year prior reception experience in an office environment
- Typing or word processing experience preferred
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- Greet guests and visitors in a professional and courteous manner and direct them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party
- attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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