Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $23.00
Work Schedule
Flexible
Benefits
sign on bonus
Flexible Schedule
Professional Development
Employee assistance program
Retirement Plan
Paid training
Positive work environment
Job Description
LCB Senior Living is a respected senior living community committed to providing high-quality care and support to its residents. Located in a serene environment like The Residence at Shelburne Bay in Shelburne, VT, the community fosters a welcoming atmosphere that emphasizes respect, compassion, and dignity. As part of LCB Senior Living’s mission, the focus remains on ensuring residents enjoy a comfortable, safe, and active lifestyle surrounded by friendly staff and engaging services. The organization takes pride in supporting its employees with a positive work environment that encourages professional growth, continuous learning, and collaboration among team members. LCB Senior Living upholds... Show More
Job Requirements
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle incoming telephone calls and visitors pleasantly and courteously
- Ability to respond calmly to emergency situations
- Ability to communicate in English orally and in writing
- High school diploma or GED preferred
- Six months to one-year prior reception experience in an office environment
- Typing or word processing experience preferred
- Finger and hand dexterity to handle instruments and equipment
- Visual and auditory acuity
- Ability to lift a minimum of fifteen pounds and carry objects
- Ability to push and pull carts, walk, sit, and stand continuously
- Ability to turn, crouch, kneel, stoop, bend below waist and reach above shoulder height
- Use good body mechanics
- Ability to type and use a computer
Job Qualifications
- Knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence professionally
- Ability to respond calmly to emergency situations
- Ability to communicate in English both orally and in writing
- Focused and dedicated to provide excellent customer service
- High school diploma or GED preferred
- Six months to one-year prior reception experience in an office environment
- Typing or word processing experience preferred
Job Duties
- Promote the mission and core values of the residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- Greet guests and visitors in a professional and courteous manner and direct them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book regularly
- Maintain community brochures and stock
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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