Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Sign-On Bonus
Paid training
Employee assistance program
Professional development opportunities
Job Description
LCB Senior Living is a respected provider of senior living services, committed to creating welcoming and supportive environments for older adults. The organization operates a network of senior living communities that emphasize compassionate care, community engagement, and personalized service. One of their established communities, The Residence at Shelburne Bay located in Shelburne, Vermont, offers a comfortable and engaging lifestyle for its residents. This community fosters a spirit of warmth and inclusivity while maintaining high standards of care and service.
The Residence at Shelburne Bay is currently seeking Per Diem Receptionists to join their dedicated team. This role is perfect fo... Show More
The Residence at Shelburne Bay is currently seeking Per Diem Receptionists to join their dedicated team. This role is perfect fo... Show More
Job Requirements
- High school diploma or GED preferred
- six months to one year prior reception experience in an office environment
- ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- ability to respond calmly to emergency situations
- ability to communicate in English both orally and in writing
- finger and hand dexterity to handle and manipulate instruments and equipment
- visual and auditory acuity
- ability to lift a minimum of fifteen pounds and carry objects
- ability to push and pull carts and continuously walk, sit and stand
- ability to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height
- use good body mechanics
- ability to type and use a computer
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- ability to handle incoming telephone calls and visitors pleasantly and courteously
- ability to provide clerical support and represent the residence professionally
- ability to respond calmly to emergency situations
- ability to communicate in English both orally and in writing
- focused and dedicated to providing excellent customer service
- high school diploma or GED preferred
- six months to one year prior reception experience in an office environment
- typing or word processing experience preferred
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- represent and interact positively with potential residents, family members and professionals to grow community occupancy
- perform all duties and responsibilities with a positive attitude
- handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- greet guests and visitors in a professional and courteous manner and direct them accordingly
- file correspondence
- sort mail
- record and type guest meal charges
- maintain and file resident safety sheets
- type correspondence as needed
- coordinate front desk activities
- maintain the front desk in a neat and orderly manner
- respond to emergency situations by contacting appropriate party including 911, fire department, police
- attend required in-service training sessions and orientations
- respond to residents needs in a courteous manner
- update the communication log book on a regular basis
- maintain community brochures and stock
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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