Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $21.00
Work Schedule
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Paid Time Off
Holiday pay
Tuition Reimbursement
Job Description
LCB Senior Living is a well-established company specializing in senior living and care, managing multiple communities that focus on providing compassionate and comprehensive services to elderly residents. The Residence at Riverbend, one of the notable communities managed by LCB Senior Living, offers a supportive environment where seniors can enjoy a high quality of life supported by dedicated professionals. LCB Senior Living is committed to fostering a culture of respect, inclusion, and growth among its team members while delivering excellent care to its residents.
LCB Senior Living is currently looking for Per Diem Receptionists/Universal Workers at The Residence at Riverbe... Show More
LCB Senior Living is currently looking for Per Diem Receptionists/Universal Workers at The Residence at Riverbe... Show More
Job Requirements
- High school diploma or GED preferred
- Six months to one year prior reception experience in an office environment
- Knowledge of basic telephone reception systems and techniques
- Ability to handle telephone calls and visitors courteously
- Ability to respond calmly to emergency situations
- Ability to communicate in English orally and in writing
- Typing or word processing experience preferred
- Physical ability to lift fifteen pounds and perform various physical tasks
- Must be able to type and use a computer
- Must use good body mechanics
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner
- Ability to respond calmly to emergency situations is essential
- Ability to communicate in English both orally and in writing is essential
- Focused and dedicated to provide excellent customer service
- High school diploma or GED is preferred
- Six months to one year prior reception experience in an office environment
- Typing or word processing experience is preferred
- Ability to type and use a computer
- Physical ability to lift at least fifteen pounds and perform physical tasks such as walking, sitting, standing, crouching, kneeling, stooping, bending and reaching as needed
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- Greet guests and visitors in a professional and courteous manner and direct them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party such as 911, fire department, police etc
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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