Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $21.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
In-service training
Professional development opportunities
Employee assistance program
flexible scheduling
Community environment
Job Description
LCB Senior Living is a renowned organization dedicated to providing exceptional care and living experiences for seniors. Operating communities that prioritize comfort, respect, and a nurturing environment, LCB Senior Living is committed to enhancing the quality of life for its residents. One of its prominent facilities, The Residence at Riverbend located in Ipswich, MA, exemplifies this mission by offering a welcoming and supportive community for seniors. This community is recognized for its compassionate staff, excellent services, and a focus on health and well-being. The Residence at Riverbend strives to create a home-like atmosphere where seniors can enjoy their independence while... Show More
Job Requirements
- A high school diploma or GED is preferred
- Six months to one year prior reception experience in an office environment
- Knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Ability to respond calmly to emergency situations
- Ability to communicate in English both orally and in writing
- Typing or word processing experience is preferred
- Finger and hand dexterity
- Visual and auditory acuity
- Ability to lift fifteen pounds
- Ability to push and pull carts
- Ability to continuously walk, sit and stand
- Ability to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height
- Ability to use good body mechanics
- Ability to type and use a computer
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner
- Ability to respond calmly to emergency situations
- Ability to communicate in English both orally and in writing
- Focused and dedicated to provide excellent customer service
- A high school diploma or GED is preferred
- Six months to one year prior reception experience in an office environment
- Typing or word processing experience is preferred
- Finger and hand dexterity to handle and manipulate instruments and equipment
- Visual and auditory acuity
- Must be able to lift a minimum of fifteen pounds and be able to carry objects
- Must be able to push and pull carts, and continuously walk, sit and stand
- Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate
- Must use good body mechanics
- Must be able to type and use a computer
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- Greet guests and visitors in a professional and courteous manner and direct them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party such as 911, fire department, police etc
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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