Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Split Shifts
Benefits
Employee appreciation bonus
DailyPay
403(b) Retirement Plan
employer match
Exceptional work environment
Paid Time Off
Health Insurance
Job Description
Casa de las Campanas is an upscale senior living community located in the scenic area of Rancho Bernardo, offering resort-style living combined with exceptional hospitality and a vibrant lifestyle. Our community prides itself on creating a welcoming environment that reflects the love our residents have for the Southern California lifestyle. Residents enjoy socializing over meals, exploring nearby trails, and taking in breathtaking views, all within a setting designed to enhance their quality of life. Our dedicated team works every day to improve the lives of seniors, ensuring they experience comfort, care, and active engagement in a beautiful and well-maintained setting.Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years experience in customer service or front desk role
- Ability to handle emergency situations calmly and appropriately
- Excellent verbal and written communication skills
- Proficiency with office equipment and computer systems
- Ability to stand or sit for extended periods
- Availability to work AM and PM shifts
- Must pass background checks including fitness for duty physical, fingerprinting, and employment references
- Some roles may require COVID-19 vaccination status disclosure
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk, or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms, responding quickly and appropriately per facility policies
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment including fax machines, copy machines, and computers
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries, log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and other departments
- Maintain the general reception filing system
- Provide general administrative support to staff and residents
- Provide lunch and dinner reservations for the dining rooms
- Accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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