Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Employee appreciation bonus
DailyPay
403B retirement plan with employer match
Exceptional work environment
Paid Time Off
Job Description
Casa de las Campanas is an upscale senior living community located in the scenic Rancho Bernardo area, offering a resort-style atmosphere combined with exceptional hospitality and an all-inclusive lifestyle. This vibrant community caters to well-traveled and outdoorsy seniors who appreciate spending quality time socializing over meals, exploring nearby trails, and enjoying breathtaking views of Southern California. Managed by Life Care Services, a reputable organization in senior living, Casa de las Campanas strives to create a welcoming environment where residents and staff alike feel valued and cared for. The community’s commitment to providing exceptional care and a fulfilling lifestyle is exemplified... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years of customer service experience preferably in a concierge or front desk setting
- Familiarity with PBX telephone systems is preferred
- Ability to communicate clearly and professionally
- Strong interpersonal skills
- Ability to handle multiple tasks efficiently
- Capable of maintaining a clean and organized reception area
- Must pass background checks including fitness for duty physical, fingerprinting, and employment references
- COVID-19 vaccination status may be required
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries, log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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