Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Employee appreciation bonus
DailyPay
403(b) Retirement Plan
employer match
Exceptional work environment
Paid Time Off
Health Insurance
Job Description
Casa de las Campanas is a premier senior living community located in the scenic area of Rancho Bernardo, California. Offering an upscale, resort-style living experience, this community is dedicated to enriching the lives of seniors through exceptional hospitality and a vibrant, active lifestyle. Nestled amidst beautiful surroundings with breathtaking views and nearby trails, Casa de las Campanas fosters a warm, welcoming environment where seniors can enjoy a fulfilling and social lifestyle. The community prides itself on an all-inclusive approach that combines outstanding amenities, a caring staff, and a commitment to enhancing the quality of life for all residents. As a... Show More
Job Requirements
- High school diploma or equivalent
- minimum two years of customer service experience preferably in a concierge, front desk, or similar role
- ability to operate multi-line telephone and PBX system
- excellent communication and interpersonal skills
- ability to handle emergency situations promptly and appropriately
- proficiency in basic office equipment including fax, copier, and computer
- must be able to pass background checks including fitness for duty physical, fingerprinting, and employment references
- adherence to facility policies and procedures
- some roles may require disclosure of COVID-19 vaccination status
Job Qualifications
- High school graduate
- two or more years of customer service work experience at a concierge, front desk, or similar position
- one or more years of PBX experience is desirable
- exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- welcome residents and visitors in a warm and friendly manner and answer any questions they may have
- maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- monitor annunciator panels for emergencies and fire alarms and respond quickly and appropriately in accordance with facility policies and procedures
- communicate clearly and professionally through 2-way radio to other departments
- monitor lobby security
- operate standard office equipment regularly including fax, copy machine, and computer
- keep detailed and accurate records of visitors through Accushield
- receive deliveries and log, sort, and distribute incoming mail and packages
- receive, log, and distribute resident prescriptions
- take inventory of reception supplies and restock as needed
- maintain resident census reports
- coordinate information distribution between reception desk and departments appropriately
- maintain the general reception filing system
- provide general administrative support to staff and residents as needed
- provide lunch and dinner reservations for the dining rooms
- accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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