Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Benefits
Employee appreciation bonus
DailyPay
403B retirement plan
employer match
engaging work environment
fun work environment
Paid Time Off
Job Description
Casa de las Campanas is a premier senior living community located in the picturesque Rancho Bernardo area. This upscale resort-style establishment offers an all-inclusive lifestyle designed to provide exceptional hospitality and comfort to its residents. The community boasts stunning surroundings that capture the essence of Southern California, pairing natural beauty with carefully curated amenities to enhance the day-to-day lives of its senior residents. At Casa de las Campanas, the focus is on delivering an unmatched living experience by blending a vibrant social atmosphere with outstanding services and care. The residents, many of whom are well-traveled and enjoy outdoor activities, engage... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years of experience in customer service or front desk role
- Experience with PBX telephone systems preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including mornings
- Capability to manage emergency responses and handle multiple tasks simultaneously
- Ability to pass background checks including physical, fingerprinting, and employment references
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries
- log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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