Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $1.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Employee appreciation bonus
DailyPay
403(b) retirement plan with employer match
Exceptional work environment
Engaging and fun workplace
Job Description
Casa de las Campanas is an upscale resort-style senior living community located in the picturesque area of Rancho Bernardo, California. Dedicated to providing a vibrant, engaging, and supportive environment for seniors, Casa de las Campanas combines exceptional hospitality with a beautiful setting that reflects the love of Southern California living. The community is known for its all-inclusive lifestyle that encourages residents to enjoy social activities such as dining together, exploring nearby nature trails, and appreciating breathtaking views. At Casa de las Campanas, the staff is committed to improving the lives of seniors by offering a warm and welcoming atmosphere paired... Show More
Job Requirements
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
- Ability to respond quickly and appropriately to emergency situations
- Ability to maintain a clean and tidy reception area
- Must be able to operate standard office equipment
- Pass background checks including fitness for duty physical, fingerprinting, and employment references
- Some roles require disclosure of COVID-19 vaccination status
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms and respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through two-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries, log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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