The Arlington of Naples

Receptionist - Per Diem

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Day Shifts
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Benefits

Employee appreciation bonus
DailyPay
403(b) retirement plan with employer match
engaging work environment
fun work environment

Job Description

Casa de las Campanas is an upscale senior living community located in the scenic area of Rancho Bernardo, California. Known for its resort-style living, the community offers an unparalleled lifestyle experience that combines exceptional hospitality with the natural beauty of southern California. Residents enjoy an active and engaging environment with opportunities for socializing, outdoor activities, and breathtaking views. Casa de las Campanas prides itself on delivering high-quality care and services that improve the lives of seniors, supported by a dedicated team of professionals who are passionate about making a positive difference every day. The community fosters a warm and welcoming... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum two years of relevant customer service experience
  • PBX system experience preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and manage multiple reception areas
  • Ability to maintain a professional and welcoming demeanor
  • Must pass background checks including fitness for duty physical, fingerprinting, and employment references
  • Knowledge of COVID-19 vaccination status as required
  • Availability for AM shifts preferred

Job Qualifications

  • High school graduate
  • Two or more years of customer service work experience at a concierge, front desk or similar position
  • One or more years of PBX experience is desirable
  • Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
  • Ability to operate standard office equipment including fax machines, copiers, and computers
  • Knowledge of administrative support duties and reception protocols
  • Strong organizational skills and attention to detail
  • Ability to respond calmly and effectively to emergency situations
  • Experience with visitor management systems is a plus

Job Duties

  • Answer and direct phone calls in a polite and friendly manner
  • Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
  • Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
  • Monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
  • Communicate clearly and professionally through 2-way radio to other departments
  • Monitor lobby security
  • Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
  • Keep detailed and accurate records of visitors through Accushield
  • Receive deliveries
  • log, sort, and distribute incoming mail and packages
  • Receive, log, and distribute resident prescriptions
  • Take inventory of reception supplies and restock as needed
  • Maintain resident census reports
  • Coordinate information distribution between the reception desk and departments as appropriate
  • Maintain the general reception filing system
  • Provide general administrative support to staff and residents as needed
  • Provide lunch and dinner reservations for the dining rooms
  • Accept tray order requests on Saturday and Sunday

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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