Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
Cafeteria on site
Discounted meals
Employee engagement events
Employee assistance program
Employee Recognition Program
Free parking
Career development opportunities
Job Description
Hospital for Behavioral Medicine (HBM) is a premier mental health treatment facility located in Worcester, MA. As a 120-bed inpatient center, it specializes in providing comprehensive and innovative therapeutic care with a strong focus on patient comfort and safety. Operating in proud affiliation with UMass Memorial Health Care, HBM is strategically positioned close to UMass Memorial Medical Center, allowing seamless integration of health services and community-focused care. HBM's dedication extends beyond inpatient treatment, offering an outpatient partial hospitalization program that supports individuals while accommodating their everyday lives. The hospital is committed to delivering accessible care regardless of a patient's financial... Show More
Job Requirements
- High school diploma or equivalent
- Two years experience with multi-line telephone switchboard
- Experience working in or with healthcare environments
- Ability to work flexible hours including weekends
- Strong organizational and clerical skills
- Capability to perform basic administrative duties
- Willingness to work occasional overtime
Job Qualifications
- High school graduate or equivalent preferred
- Two years experience on a multi-line telephone switchboard
- Experience in a healthcare environment preferred
- Knowledge of hospital administrative procedures desirable
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and maintain professional demeanor
Job Duties
- Greet and assist all visitors following the facility guest relations program
- Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings
- Utilize the paging system to announce callers as required
- Collate admission folder as needed
- Keypunch revised patient data as required
- Complete administrative duties for the Admissions department as assigned
- Process all outgoing and incoming mail
- Maintain schedule for the receptionists and get coverage for all shifts
- Inform weekend receptionists about policy changes
- Input authorization letters in patient files
- Reconcile monthly petty cash for Business Office Director
- Reconcile daily dietary cash
- Coordinate outside meetings with room assignments
- Perform data entry of step-downs into HMS
- Stamp, date lab results and distribute
Job Location
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