Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Standard Hours
Job Description
MACC is a well-established medical practice committed to delivering exceptional healthcare services to its patients. This practice emphasizes professional and efficient administrative support to maintain smooth daily operations and enhance the overall patient experience. With a focus on quality care, MACC strives to provide a friendly, welcoming environment for patients and visitors, ensuring that administrative tasks are handled promptly and accurately. The clinic’s front office is a pivotal area where the first impression is made, and maintaining this impression is a key goal for the practice. MACC supports its staff by fostering a cooperative and harmonious workplace and values the... Show More
Job Requirements
- High school diploma or equivalent
- at least 1 year of administrative or office experience preferred
- proficiency in English communication
- familiarity with electronic medical records
- ability to manage multi-line phone systems
- strong interpersonal skills
- basic knowledge of medical terminology
- ability to maintain confidentiality in accordance with HIPAA
- capability to manage scheduling and administrative tasks efficiently
Job Qualifications
- Ability to read, write, and communicate in English
- high school graduate or equivalent
- strong communication and interpersonal skills
- experience with current office technology and computer applications (EMR, MS Office) preferred
- at least 1 year experience in an office setting preferred
- knowledge of insurance authorization and referral requirements preferred
- medical terminology knowledge preferred
- typing skills at 30 WPM preferred
Job Duties
- Greet and promptly acknowledge patients' presence in the waiting room
- answer the phone in a timely, polite, and professional manner
- check-in and register new and existing patients in the electronic medical record
- verify demographic information and insurance authorization
- collect co-pays and prepare deposits for courier pickup
- distribute paperwork and photocopy insurance cards and photo IDs
- schedule and reschedule patient appointments and consult requests
- maintain physician's daily appointment schedule and prepare charts
- edit clinicians' schedules as needed
- process cancellations and no-shows and notify clinicians
- open and distribute mail
- check-out patients and schedule follow-ups
- coordinate orders for laboratory, radiology, and referrals
- prepare associated forms such as requisitions or referral forms
- maintain patient records including scanning documents into EMR
- refer patients with billing inquiries to the billing office
- print or provide medical records to outside agencies under guidelines
- maintain confidentiality per HIPAA
- maintain accurate administrative records
- communicate effectively with coworkers and patients
- maintain harmonious relations with staff and patients
- adjust to unexpected changes to meet responsibilities
- attend departmental meetings
- perform all duties required to meet patient needs
- float to other MACC practices when required
- perform other assigned work-related duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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