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Cape Fear Valley Health

Receptionist - Patient Escort-Full Time-Days

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional development opportunities
Employee assistance program

Job Description

Cape Fear Valley Medical Center, located in Fayetteville, North Carolina, is a leading healthcare provider known for delivering exceptional patient care and comprehensive medical services. As a large, multi-specialty hospital, Cape Fear Valley Medical Center prides itself on serving the community with a dedicated staff committed to high standards of care and professionalism. The Center offers a broad range of healthcare services, including emergency care, surgical services, diagnostic imaging, inpatient and outpatient treatments, and specialty programs.

Within this prestigious healthcare facility, the DSC Registration Department plays a crucial role in ensuring smooth, efficient, and compassionate processing of patients an... Show More

Job Requirements

  • Ability to communicate orally, see and hear to collect information
  • dexterity to operate office equipment
  • ability to type and perform data entry
  • ability to lift or move up to 50 pounds occasionally
  • ability to sit or stand for long periods
  • willingness to rotate shifts and days off periodically
  • proficiency in medical terminology within 90 days
  • experience with Microsoft Windows
  • strong customer service skills
  • ability to handle stress and complexity
  • excellent verbal and written communication skills

Job Qualifications

  • High school diploma or equivalent
  • three to six months clerical experience in a hospital or medical office setting preferred
  • knowledge of medical terminology within 90 days of employment
  • experience with Microsoft Windows and basic computer functionality
  • excellent verbal and written communication skills
  • demonstrated customer service skills
  • ability to multitask and problem solve
  • critical thinking abilities

Job Duties

  • Greet visitors and incoming patients upon arrival
  • answer inquiries and provide directions
  • ensure efficient and orderly processing through registration and treatment areas
  • type and perform data entry to maintain productivity standards
  • communicate effectively with patients, families, staff, and professionals
  • handle multiple tasks and solve problems in a fast-paced environment
  • assist with transporting patients and baggage as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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