Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Employee appreciation bonus
DailyPay
403(b) retirement plan with employer match
engaging work environment
fun work environment
Job Description
Casa de las Campanas is a premier senior living community located in the scenic area of Rancho Bernardo, California. Known for its upscale resort-style living, Casa de las Campanas offers a unique, all-inclusive lifestyle that combines exceptional hospitality with a stunning natural environment. Residents enjoy a vibrant, active community in an atmosphere that embodies the beauty and charm of Southern California. The community is designed to provide seniors with comfort, security, and opportunities for social interaction, exploration, and personal growth. The campus boasts picturesque views, well-maintained walking trails, and numerous communal spaces where residents gather for social events, meals, and... Show More
Job Requirements
- High school diploma or equivalent
- Two or more years of experience in customer service roles preferably in hospitality or senior living environments
- Ability to handle phone systems and PBX experience preferred
- Strong communication skills both verbal and written
- Ability to respond promptly and appropriately to emergency situations
- Proficiency in operating office equipment including fax machines, copiers, and computers
- Ability to maintain accurate records and logs
- Must pass background checks including fitness for duty physical, fingerprinting, and employment references as required by residential care facility regulations
Job Qualifications
- High school graduate
- Two or more years of customer service experience at a concierge, front desk, or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills necessary for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms and respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment regularly including fax machine, copy machine, and computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries, log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for dining rooms
- Accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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