Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Employee appreciation bonus
Daily Pay Option
403(b) retirement plan with employer match
engaging work environment
Paid Time Off
Health Insurance
Dental Insurance
Job Description
Casa de las Campanas is a premier senior living community located in the picturesque area of Rancho Bernardo, California. This establishment offers an upscale, resort-style living experience that combines luxury, exceptional hospitality, and a vibrant lifestyle. Known for its stunning location and dedication to enhancing the lives of seniors, Casa de las Campanas is a place where residents enjoy a full, active life surrounded by natural beauty, social opportunities, and quality care. The community is designed to reflect the best of Southern California living, with outdoor trails, breathtaking views, and a resident population that appreciates both socializing and outdoor activities.... Show More
Job Requirements
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- Ability to communicate effectively both orally and in writing
- One or more years of PBX experience is desirable
- Ability to handle multiple tasks and work in a fast-paced environment
- Must be able to pass background checks including fingerprinting and fitness for duty physical
- Reliable attendance and punctuality
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries
- log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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