Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Employee appreciation bonus
DailyPay
403(b) Retirement Plan
employer match
Exceptional work environment
Job Description
Casa de las Campanas is a premier senior living community located in the scenic area of Rancho Bernardo. This upscale resort-style living environment is designed to provide exceptional care and hospitality to its residents, combining an all-inclusive lifestyle with the natural beauty of Southern California. The community prides itself on creating a warm and welcoming atmosphere where seniors can enjoy an active and fulfilling lifestyle. Residents often participate in social activities such as sharing meals, exploring nearby trails, and appreciating breathtaking views, fostering a strong sense of community and well-being.
The team at Casa de las Campanas consists of dedicated ... Show More
The team at Casa de las Campanas consists of dedicated ... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years of customer service experience at a concierge, front desk or similar role
- Ability to handle emergency situations calmly and effectively
- Strong communication and interpersonal skills
- Ability to operate office equipment including fax, copier, and computer
- Availability to work weekends as scheduled
- Must pass background checks including fitness for duty physical, fingerprinting, and employment references
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries
- log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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