Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Employee appreciation bonus
DailyPay
403(b) retirement plan with employer match
engaging work environment
fun work environment
Job Description
Casa de las Campanas is a premier senior living community located in the picturesque area of Rancho Bernardo, California. Offering upscale, resort-style living, Casa de las Campanas aims to reimagine senior living by combining exceptional hospitality with an all-inclusive lifestyle in a stunning Southern California setting. This community is dedicated to enriching the lives of its senior residents through a vibrant, active environment where outdoor activities, social interactions, and scenic beauty are seamlessly integrated into daily life. The community is known for its warm, welcoming atmosphere and professional staff who work tirelessly to provide superior care and service to the... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years experience in customer service, preferably in a concierge or front desk role
- Experience with PBX telephone systems is preferred
- Strong communication and interpersonal skills
- Ability to maintain a friendly and professional manner
- Must be able to pass background checks including fitness for duty physical, fingerprinting, and employment references as required by a licensed residential care facility
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX telephone system experience is desirable
- Exceptional communication and interpersonal skills
- Ability to handle multiple tasks efficiently and with a friendly demeanor
- Proficiency in operating standard office equipment
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries
- log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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