Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Fixed Shifts
Benefits
Employee appreciation bonus
DailyPay
403(b) retirement plan with employer match
engaging work environment
fun work environment
Job Description
Casa de las Campanas offers an exceptional opportunity to be part of the future of senior living and care in the scenic area of Rancho Bernardo. This upscale, resort-style senior living community is designed to provide residents with a vibrant, all-inclusive lifestyle surrounded by Southern California's natural beauty. The facility blends exceptional hospitality with stunning surroundings, creating a truly unique environment where seniors enjoy an active, social, and outdoor lifestyle. Residents frequently engage in social activities such as dining together, exploring nearby trails, and enjoying breathtaking views, all within a community that prioritizes comfort, safety, and engagement.
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Job Requirements
- High school diploma or equivalent
- two or more years of experience in customer service or reception roles
- ability to operate office equipment such as fax machines, copiers, and computers
- capable of monitoring emergency panels and responding appropriately
- strong communication skills for interaction with residents, staff, and visitors
- ability to maintain cleanliness and organization of reception and lobby areas
- willingness to work Monday through Friday from 7 pm to 11 pm
- successful completion of background checks including fitness for duty physical, fingerprinting, and employment references as required by a licensed residential care facility
Job Qualifications
- High school graduate
- two or more years of customer service work experience at a concierge, front desk or similar position
- one or more years of PBX experience is desirable
- exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
- maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
- communicate clearly and professionally through 2-way radio to other departments
- monitor lobby security
- operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- keep detailed and accurate records of visitors through Accushield
- receive deliveries
- log, sort, and distribute incoming mail and packages
- receive, log, and distribute resident prescriptions
- take inventory of reception supplies and restock as needed
- maintain resident census reports
- coordinate information distribution between the reception desk and departments as appropriate
- maintain the general reception filing system
- provide general administrative support to staff and residents as needed
- provide lunch and dinner reservations for the dining rooms
- accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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