Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Employee appreciation bonus
DailyPay
403(b) Retirement Plan
engaging work environment
fun work environment
Job Description
Casa de las Campanas is a premier senior living community located in the scenic Rancho Bernardo area of Southern California. This upscale, resort-style residence offers an unparalleled living experience that combines comfort, elegance, and a vibrant lifestyle for seniors. Casa de las Campanas is dedicated to enhancing the quality of life for its residents by providing exceptional hospitality services with a wide range of amenities and enriching activities. The community is designed to meet the physical, social, and emotional needs of its residents while creating a warm and welcoming atmosphere that residents proudly call home. The stunning location and thoughtfully... Show More
Job Requirements
- High school diploma or equivalent
- Two or more years of customer service experience in a concierge, front desk or similar role
- Ability to communicate effectively both verbally and in writing
- Experience with PBX phone systems preferred
- Ability to multitask and handle emergency situations calmly
- Must be able to pass background checks including fitness for duty physical, fingerprinting, and employment references
- Availability to work Monday through Friday, 7pm to 11pm
- Strong organizational skills and attention to detail
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries
- log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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