Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
Employee appreciation bonus
DailyPay
403(b) retirement plan with employer match
Exceptional work environment
Paid Time Off
Health Insurance
fun and engaging workplace
Job Description
Casa de las Campanas is a distinguished senior living community located in the picturesque area of Rancho Bernardo, Southern California. This upscale resort-style facility offers seniors a luxurious and supportive environment that combines an all-inclusive lifestyle with exceptional hospitality and stunning natural surroundings. The community prides itself on its dedication to enhancing the lives of their residents through comprehensive care and a vibrant social calendar. The campus reflects the love and appreciation that residents have for Southern California, promoting engagement and well-being in a beautiful setting. Residents enjoy numerous amenities, including access to scenic hiking trails, social dining experiences, and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years customer service experience in a related role
- Knowledge of PBX systems preferred
- Excellent communication skills
- Ability to multitask and handle emergency situations calmly
- Willingness to work Monday through Friday, 7 pm to 11 pm
- Must pass background checks including fitness for duty physical, fingerprinting, and employment references
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills
- Ability to operate office equipment
- Strong organizational skills
- Ability to respond quickly to emergency situations
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms, responding quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis, including fax machine, copy machine, and computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries, log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between reception desk and departments
- Maintain general reception filing system
- Provide general administrative support to staff and residents
- Provide lunch and dinner reservations for dining rooms
- Accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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