Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Night Shifts
Benefits
Employee appreciation bonus
DailyPay
403B retirement plan with employer match
Engaging and fun work environment
Job Description
Casa de las Campanas is a premier senior living community located in the beautiful and scenic area of Rancho Bernardo, Southern California. Offering an upscale, resort-style living experience, Casa de las Campanas prides itself on creating an inviting and supportive environment for its residents. The community combines an all-inclusive lifestyle with exceptional hospitality and is perfectly situated for seniors who love the outdoors and social engagement. Residents enjoy a vibrant lifestyle featuring social meals, exploration of nearby hiking trails, and breathtaking local views. Casa de las Campanas’ commitment to enhancing the quality of life for seniors is reflected in every... Show More
Job Requirements
- High school diploma or equivalent
- Two or more years of customer service experience
- Ability to operate standard office equipment including fax, copy machine, and computer
- Strong communication and interpersonal skills
- Ability to respond effectively to emergencies
- Must be able to pass background checks including fitness for duty physical and fingerprinting
- Ability to work Monday through Friday, 7pm to 11pm
- Experience with lobby security and monitoring emergency panels is preferred
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries
- log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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