Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Paid holidays
Job Description
Benchmark Senior Living is a leading provider of senior living communities, dedicated to offering high-quality care and services to residents in a supportive and engaging environment. The company is well-regarded for its commitment to enhancing the lives of seniors through comprehensive programs and attentive staff. Serving a diverse population of older adults, Benchmark Senior Living fosters a community atmosphere where residents feel valued, safe, and respected. As part of its organizational structure, the Administration Department plays a crucial role in maintaining smooth daily operations and ensuring effective communication between residents, families, staff, and visitors.
The role of Community Receptionist... Show More
The role of Community Receptionist... Show More
Job Requirements
- High school diploma or equivalent certificate preferred
- expert knowledge of telephone system
- proficient computer skills including word processing, email, internet, and Excel
- awareness of daily community activities and staff roles
- good verbal communication skills
- ability to respond competently to emergencies
- capable of managing multiple appointments and concierge tasks
- ability to assist with clerical work across departments
Job Qualifications
- High school diploma or equivalent certificate preferred
- possesses expert knowledge of telephone system and capable of teaching others
- demonstrates proficient computer skills including word processing, email, internet, Excel
- maintains awareness of all daily activities and changes
- has full knowledge of the administrative staff, ownership, and management company
- possesses excellent verbal communication skills
Job Duties
- Assists Administrative Assistant or Executive Director as appropriate
- competently responds to all emergencies as directed
- demonstrates basic understanding of emergency call system and nurse paging system
- greets visitors immediately upon arrival
- professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
- determines visitors needs in a timely manner
- offers refreshments to visitors
- ensures pertinent information is gathered from visitors
- greets all residents, associates, and visitors with a warm smile and pleasant tone of voice
- responds to resident requests in a timely manner
- manages doctor appointment book
- manages beauty and barber appointment book
- acts as concierge for residents, calling taxis, handling telephone or cable problems, checking newspaper deliveries
- keeps lobby clean and neat, free of clutter and trash
- oversees common bathroom, reporting soilages to housekeeping
- reports any malfunctioning equipment to maintenance
- promptly forwards inquiry calls to Marketing or designee
- properly documents and responds to marketing inquiries
- assists the Community Sales Team with sales and marketing programs and initiatives
- represents the community with a positive attitude and pride
- participates in in-service trainings as required by state regulations
- assists with clerical work for all departments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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