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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Job Description
The hiring establishment is a healthcare facility that prioritizes both functionality and security within its operations. Known for its commitment to delivering exceptional service to patients, residents, and visitors alike, this facility operates with a focus on safety, privacy, and efficiency. It serves a diverse client base, including patients with varying medical needs and staff members dedicated to providing quality care. The environment reflects a professional and welcoming atmosphere, critical within healthcare contexts where the first point of human contact plays a vital role in overall experience and operational success.
The role available is that of a Receptionist, a front... Show More
The role available is that of a Receptionist, a front... Show More
Job Requirements
- High school diploma or GED
- 1-2 years’ experience operating multiline telephone system is preferred
- Must have knowledge of computer office software
- Must be able to read, write and understand the English language
Job Qualifications
- Must be able to lift and/or move up to 50 pounds and push/pull up to 250+ pounds, walk, climb stair or ladders, stand on feet for extended periods of time, etc
- Knowledge & Experience Requirements
- High School diploma or GED
- Must have knowledge of computer office software
- Must be able to read, write and understand the English language
Job Duties
- The Receptionist welcomes visitors by greeting them, in person or on the telephone
- answering or referring inquiries, directs visitors, maintains security by following safety procedures, monitoring logbook, issuing visitor badges and oversees the front reception area
- Greets and provides direction to visitors, patients and/or resident and staff members in a courteous manner and responds to them with positive attitude at all times
- Operates multi-line telephone system and properly forwards calls to appropriate extension / department
- Receives and places local emergency calls for police, ambulance and fire department as requested
- Provides information assistance with telephone extensions, numbers, names, dialing procedures and inquiries
- Acts as collection center for outgoing mail and pick-up/drop-off point for entire facility
- Receives daily mail/ deliveries
- Responds to alarm systems when activated, and makes appropriate announcements via paging system
- Complies with federal HIPAA regulations and practice policies for the privacy and security of patient and/or resident information
- Assists with administrative tasks as requested
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position
- Maintain required certifications and mandatory skill updates
- Complies with all policies, local, state and federal laws and regulations
- Perform other duties as assigned
- Supervisory Responsibility
- May serve as an interim department leader depending on need
- Other duties, responsibilities and activities may change or be assigned at any time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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