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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.50 - $17.73
Benefits
competitive pay
Part-time schedule
supportive work environment
Training and development opportunities
Equal employment opportunity
Job Description
Willow Creek Healthcare Center is a respected skilled nursing facility dedicated to providing high-quality care and support to its residents. Known for its compassionate environment and professional staff, the center emphasizes creating a welcoming atmosphere for residents, their families, and visitors. The facility offers a range of healthcare services tailored to meet the diverse needs of its community, ensuring that every individual receives personalized attention and care. Willow Creek Healthcare Center values professionalism, respect, and a team-oriented culture, making it a prime destination for healthcare and administrative professionals seeking a fulfilling workplace.
The role of the Receptionist at Willow Cre... Show More
The role of the Receptionist at Willow Cre... Show More
Job Requirements
- High school diploma or GED
- Previous receptionist or administrative experience preferred
- Strong customer service and interpersonal skills
- Professional communication skills both verbal and written
- Ability to read and interpret policies and procedures
- Ability to manage multiple tasks and prioritize effectively
- Basic mathematical skills
- Ability to solve practical problems and interpret written and verbal instructions
- Proficiency in Microsoft Office Suite and familiarity with multi-line phone systems
- Ability to occasionally lift and/or move up to 25 pounds
- Prolonged sitting and computer use
- Frequent standing, walking, talking, and hearing
- Regular use of office equipment including telephone, copier, scanner, and computer
- No travel required
Job Qualifications
- High school diploma or GED
- Previous receptionist or administrative experience preferred
- Strong customer service and interpersonal skills
- Professional communication skills, both verbal and written
- Ability to read and interpret policies and procedures
- Ability to manage multiple tasks and prioritize effectively
- Basic mathematical skills
- Ability to solve practical problems and interpret written and verbal instructions
- Proficiency in Microsoft Office Suite and familiarity with multi-line phone systems
Job Duties
- Provide general administrative and clerical support to the facility
- Greet and welcome residents, families, vendors, and visitors with a friendly and professional demeanor
- Answer and direct incoming telephone calls
- take accurate messages when necessary
- Check visitors in and direct or escort them to appropriate locations
- Notify staff of visitor arrivals and cancellations
- Maintain visitor sign-in logs and ensure compliance with facility policies
- Process incoming and outgoing mail
- Schedule appointments and maintain meeting room calendars as needed
- Maintain a clean, organized, and professional reception area
- Perform other clerical duties as assigned
- Maintain strict confidentiality of resident and facility information in compliance with HIPAA regulations
- Report any known or suspected unauthorized disclosure of protected health information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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