Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Fixed Shifts
Benefits
Complimentary staff meals
exclusive employee events
Supportive team environment
Free onsite parking
Job Description
Palma Ceia Golf & Country Club, established in 1916, stands as Tampa Bay's crown jewel of luxury and tradition. Located in the heart of Tampa's most prestigious neighborhood, this private club offers members an unparalleled experience combining sophistication, leisure, and world-class amenities. The club boasts an 18-hole championship golf course, elite tennis courts, a modern fitness center, and a stunning clubhouse that serves as a hub for exceptional dining and entertainment. Palma Ceia has cultivated a reputation as one of the premier private clubs in the region, dedicated to delivering impeccable service to its members and guests, fostering a welcoming... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years of administrative or related experience
- At least one year of customer service experience
- Proficient in multi-line telephone systems
- Strong computer and Microsoft Office skills
- Excellent communication skills
- Ability to sit for extended periods and occasionally walk or stand
- Ability to lift and carry items up to 20 pounds
- Detail-oriented with multitasking ability
- Commitment to professional appearance and demeanor
Job Qualifications
- High school diploma or equivalent
- At least two years of administrative or related experience
- One year of customer service experience
- Proficiency in operating a multi-line telephone system
- Strong knowledge of Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
- Excellent written and verbal communication skills
- Associate degree in business or a related field is preferred
- Experience in the hospitality industry is preferred
- Passion for creating exceptional guest experiences
Job Duties
- Welcome members and guests with warmth, handling incoming phone calls, appointments, and inquiries with efficiency and professionalism
- Provide critical administrative support to the General Manager, Clubhouse Director, and Food & Beverage leadership team, helping with tasks like updating promotional materials, maintaining calendars, and crafting communications
- Keep members engaged by maintaining and updating all content across the website, mobile app, and weekly email communications
- Be the go-to person for reservations, inquiries, and event bookings, ensuring every detail is flawlessly handled using clubhouse software
- Maintain an organized and efficient reception desk, ensuring all office equipment functions smoothly
- Assist with clerical tasks, from typing correspondence and preparing shipping labels to managing incoming and outgoing mail
- Stay informed about all club activities and events, serving as the main point of contact for members seeking information
- Attend team meetings and support training efforts for new receptionists when needed
- Always present yourself in a polished, professional manner, in line with the club’s high standards
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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