Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
income protection
Paid Time Off
Work-life balance
Job Description
StoryPoint of East Lansing is a prominent senior living community dedicated to providing exceptional care and services for older adults. Situated in East Lansing, this innovative company focuses on creating a welcoming and supportive environment where residents can enjoy an enriched lifestyle. StoryPoint is known for its commitment to quality, personalized care, and fostering a sense of community among both residents and staff. As a part of a larger network of senior living communities, StoryPoint of East Lansing strives to offer comprehensive amenities and compassionate support that enhances the well-being and quality of life for its senior residents.
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Job Requirements
- High school diploma or equivalent
- one to three years related experience and/or training or equivalent combination of education and experience
- excellent Microsoft Office skills
- ability to communicate effectively
- ability to work independently
- capability to stand for long periods
- occasionally lift and/or move up to 25 pounds
- maintain a professional appearance
- knowledge of emergency procedures
- reliable and punctual
Job Qualifications
- High school diploma or equivalent
- excellent Microsoft Office skills
- one to three years related experience and/or training or equivalent combination of education and experience
- strong communication and interpersonal skills
- ability to work independently and handle multiple tasks
- knowledge of emergency procedures
- professional appearance and demeanor
Job Duties
- Answer all telephone calls and properly transfer calls to the appropriate department
- daily resident check in
- answering routine telephone inquiries
- greet all residents and guests in a courteous and professional manner
- provide 1440 experience to senior residents
- distribute applications to prospective employees
- refer all prospective residents and families to the Leasing Team
- sort and deliver all mail, internal messages and packages to residents and staff
- knowledge of resident apartments, in-house facilities and local information
- reserve the private dining area for residents and guests
- collect work orders and information for the maintenance director
- know emergency call system and emergency procedures (fire, medical, and police)
- perform all accountabilities timely and efficiently following company policies and procedure
- work independently in a professional atmosphere
- keep immediate supervisor informed of all situations or unusual matters of significance
- assist with accounting duties as assigned by Property Administrator
- dress in a professional manner and wear name tag
- maintain a positive attitude which supports team performance and productivity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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