Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.30 - $31.08
Work Schedule
Standard Hours
Benefits
paid leave
vacation
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Retirement Plan
subsidized parking
Job Description
Seattle Convention Center (SCC) is a prominent venue located in the vibrant core of downtown Seattle, Washington. Known primarily for hosting a wide variety of meetings, events, and conventions, the SCC serves as a pivotal gathering place for individuals from the region, nation, and even around the world. These events foster collaboration, education, and celebration, solidifying the SCC's role as an essential venue for community and business engagement. Beyond its operational functions as a convention center, the SCC has a deep-rooted commitment to social responsibility, aiming to positively impact the lives of those both within the Seattle region and beyond.... Show More
Job Requirements
- High school diploma or GED
- minimum two years' receptionist experience in Microsoft Windows environment
- proficiency in Microsoft Office and database software
- strong communication and interpersonal skills
- ability to maintain confidentiality
- experience with office equipment
- ability to multitask and manage customer service demands
- ability to lift up to 25 pounds occasionally
- ability to provide predictable attendance
- ability to operate a multi-line telephone system
- ability to maintain professionalism and safety
Job Qualifications
- High school diploma or general education degree
- two years’ experience as a receptionist in a Microsoft Windows-based environment
- proficiency in Microsoft Office including Word, Excel, Outlook, PowerPoint
- experience with database software and data entry
- demonstrated knowledge of general clerical practices and procedures
- outstanding oral, written, and interpersonal communication skills
- ability to maintain confidentiality
- ability to work well with co-workers and clients
- experience using computers, fax machines, email, smart devices, and office equipment
- ability to provide high level of customer service in a multi-tasking environment
- ability to handle confidential information with discretion
Job Duties
- Greet arrivals in a courteous manner and ask them to wait in the reception area for staff escort
- endeavor to be aware of office activities, special meetings, and board activities to support a quality guest experience
- know the facility services and operations to provide accurate directions and assistance
- handle walk-in visitors’ basic customer service inquiries and requests
- keep reception area activities flowing and seek staff help for side-bar situations
- redirect escalated issues to senior staff
- deny entrance to unauthorized individuals diplomatically and contact appropriate individuals for support
- provide clerical support including answering phones, greeting interview candidates, forwarding messages, preparing reports, entering data into databases, supporting mail and copying needs
- respond to general public email inquiries using good judgment
- maintain a professional reception work area
- contact custodial for cleaning beyond regular schedules if needed
- communicate with staff via two-way radio system
- remain knowledgeable about event management software and event activities
- perform miscellaneous duties and project assignments as directed
- ensure safe operation of equipment and report accidents immediately
- comply with quality service program and SCC standards
- maintain thorough understanding of duties and emergency preparedness
- demonstrate dependability, communication, customer service, teamwork, and organizational skills
- provide regular and predictable attendance
- read and interpret various documents
- write basic internal communications
- communicate effectively via telephone and with small groups
- perform basic mathematical calculations
- solve practical problems and interpret various instructions
- perform all duties professionally and safely
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter