Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Paid holidays
Job Description
Cascade PBS is a prominent public broadcasting service committed to providing quality educational and cultural content to its community. As a respected media organization, Cascade PBS aims to engage its audience with innovative programming and impactful storytelling. Founded on principles of public service and educational enrichment, the institution values diversity, community engagement, and technological advancement. Cascade PBS maintains a welcoming and inclusive environment for its staff and visitors, fostering creativity and collaboration with a mission to make a meaningful impact through media.
The role of receptionist at Cascade PBS is integral to maintaining a professional and organized front des... Show More
The role of receptionist at Cascade PBS is integral to maintaining a professional and organized front des... Show More
Job Requirements
- High school diploma or equivalent required
- One year of receptionist and/or customer service experience required
- One year of experience with multi-line telephone system strongly preferred
- Moderate to heavy physical tasks up to lifting 55 pounds unassisted required
- Lifting, stretching, climbing steps, bending and moving office equipment required
- Ability to sit and type for long periods of time
- Ability to view data on a computer screen for long periods of time
- Ability to work some evenings, weekends, holidays and on-call shifts as needed
Job Qualifications
- Excellent interpersonal communication skills appropriately tailored to different recipients required
- Committed to working with and supporting diverse guests and visitors
- Proficient in MS Outlook, working knowledge of MS Office software, commitment to on-going technical skill development as relates to position
- Ability to handle multiple tasks with a positive and professional manner
Job Duties
- Open and secure Cascade PBS lobby area and keeps the area orderly and free of clutter
- Greet and direct station guests and visitors
- Handle and route internal and external calls and paging on a multi-line phone system
- Refer questions and requests for information to the appropriate departments (e.g. Programming, Customer Service, Engineering, Accounting)
- Accept and monitor incoming and outgoing courier deliveries including UPS and FedEx
- Assign, distribute and collect ID badges for vendors and guests, as well as tracking temporary use badges
- Maintain confidentiality as appropriate
- Work closely with other Receptionists to assist team members with parking inquiries and issues as they arise via Cascade PBS's parking app
- Update and maintain Reception page on Cascade PBS internal intranet
- Process and prepare outgoing mail
- Open, sort, mark as received, and distribute daily incoming mail to internal mailboxes
- Inform recipients of incoming packages and maintain staff mailboxes
- Monitor station vehicle calendars
- Inventory, order, and maintain Admin. event closet, lunchroom and general office supplies
- Empty dishwasher each morning
- Update and distribute Cascade PBS Phone List
- Work closely with on-call to provide training and updates of new protocols, practices, and equipment
- Train supplemental staff and other temporary front desk personnel
- Staff reception desk during special events as assigned
- Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of Cascade PBS.
- Other duties, responsibilities and activities may change or be assigned at any time with or without notice
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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