Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.96 - $22.50
Work Schedule
Standard Hours
On-call
Benefits
Paid holidays
Personal holiday
Vacation Time
sick leave
half-Day Fridays
401(k) retirement plan
Employer paid ORCA card
Employee assistance program
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Cascade PBS is a respected public media organization based in Seattle, WA, with a mission to inform and inspire the community to make the world a better place. With a vision to be the most essential and relevant media organization in the region, Cascade PBS reaches thousands of viewers and listeners through its high-quality programming and community-focused initiatives. Established as a non-profit, the organization is dedicated to delivering educational, cultural, and informative content that enriches the lives of its audience. Cascade PBS prides itself on fostering a work environment that embraces integrity, community collaboration, innovation, and diversity, making it not... Show More
Job Requirements
- High school diploma or equivalent
- One year of receptionist and/or customer service experience
- One year of experience with multi-line telephone system strongly preferred
- Excellent interpersonal communication skills
- Commitment to working with and supporting diverse guests and visitors
- Proficient in MS Outlook
- Working knowledge of MS Office software
- Ability to handle multiple tasks with a positive and professional manner
- Moderate to heavy physical tasks up to lifting 55 pounds unassisted
- Ability to lift, stretch, climb steps, bend and move office equipment
- Ability to sit and type for long periods
- Ability to view data on a computer screen for long periods
- Ability to work some evenings, weekends, holidays and on-call shifts as needed
Job Qualifications
- High school diploma or equivalent
- One year of receptionist and/or customer service experience
- Experience with multi-line telephone system strongly preferred
- Excellent interpersonal communication skills
- Proficient in MS Outlook
- Working knowledge of MS Office software
- Commitment to ongoing technical skill development related to the position
- Ability to handle multiple tasks with a positive and professional manner
- Commitment to working with and supporting diverse guests and visitors
Job Duties
- Open and secure Cascade PBS lobby area and keeps the area orderly and free of clutter
- Greet and direct station guests and visitors
- Handle and route internal and external calls and paging on a multi-line phone system
- Refer questions and requests for information to the appropriate departments such as programming, customer service, engineering, accounting
- Accept and monitor incoming and outgoing courier deliveries including UPS and FedEx
- Assign, distribute and collect ID badges for vendors and guests, as well as tracking temporary use badges
- Maintain confidentiality as appropriate
- Work closely with other receptionists to assist team members with parking inquiries and issues as they arise via Cascade PBS’s parking app
- Update and maintain Reception page on Cascade PBS internal intranet
- Process and prepare outgoing mail
- Open, sort, mark as received, and distribute daily incoming mail to internal mailboxes
- Inform recipients of incoming packages and maintain staff mailboxes
- Monitor station vehicle calendars
- Inventory, order, and maintain administrative event closet, lunchroom and general office supplies
- Empty dishwasher each morning
- Update and distribute Cascade PBS phone list
- Work closely with on-call to provide training and updates of new protocols, practices, and equipment
- Train supplemental staff and other temporary front desk personnel
- Staff reception desk during special events as assigned
- Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of Cascade PBS
- Other duties, responsibilities and activities may change or be assigned at any time with or without notice
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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