Cascade PBS

Receptionist - Part-Time

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

On-call
Day Shifts
Weekend Shifts
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Benefits

Paid holidays
Personal holiday
vacation
sick leave
Half-day Fridays during summer
401(k) retirement plan
Employer paid ORCA card
Employee assistance program
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Cascade PBS is a reputable public broadcasting organization based in Seattle, Washington, dedicated to educating, informing, and inspiring the local community. With a commitment to integrity, community, innovation, and diversity, Cascade PBS plays a vital role in shaping the regional media landscape through a broad range of educational and cultural programming. The organization aims to be the most essential and relevant media entity in the Pacific Northwest, serving diverse audiences with quality content and community engagement initiatives.

This position is for a Receptionist role at Cascade PBS, offering a full-time schedule Monday through Friday from 11 am... Show More

Job Requirements

  • High school diploma or equivalent required
  • One year of receptionist and/or customer service experience required
  • One year of experience with multi-line telephone system strongly preferred
  • Ability to lift up to 55 pounds unassisted
  • Ability to sit and type for long periods
  • Ability to view data on a computer screen for extended periods
  • Ability to work some evenings, weekends, holidays and on-call shifts as needed

Job Qualifications

  • High school diploma or equivalent
  • One year of receptionist and/or customer service experience
  • Proficient in MS Outlook and working knowledge of MS Office software
  • Excellent interpersonal communication skills tailored to different recipients
  • Commitment to working with and supporting diverse guests and visitors
  • Ability to handle multiple tasks in a positive and professional manner

Job Duties

  • Open and secure Cascade PBS lobby area and keeps the area orderly and free of clutter
  • Greet and direct station guests and visitors
  • Handle and route internal and external calls and paging on a multi-line phone system
  • Refer questions and requests for information to appropriate departments like Programming, Customer Service, Engineering, Accounting
  • Accept and monitor incoming and outgoing courier deliveries including UPS and FedEx
  • Assign, distribute and collect ID badges for vendors and guests, tracking temporary use badges
  • Maintain confidentiality as appropriate
  • Work closely with other Receptionists to assist team with parking inquiries and issues via Cascade PBS's parking app
  • Update and maintain Reception page on Cascade PBS internal intranet
  • Process and prepare outgoing mail
  • Open, sort, mark as received, and distribute incoming mail to internal mailboxes
  • Inform recipients of incoming packages and maintain staff mailboxes
  • Monitor station vehicle calendars
  • Inventory, order and maintain administrative event closet, lunchroom and office supplies
  • Empty dishwasher each morning
  • Update and distribute Cascade PBS phone list
  • Work with on-call to provide training and updates on new protocols, practices and equipment
  • Train supplemental staff and other temporary front desk personnel
  • Staff reception desk during special events as assigned
  • Collaborate with team members to foster a positive and productive culture
  • Other duties and responsibilities may change or be assigned at any time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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