Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Benefits
Equal opportunity employer
professional growth opportunity
Supportive workplace culture
Flexible part-time schedule
comprehensive training
inclusive work environment
Commitment to employee development
Job Description
Haven Behavioral of Cottonwood Creek, located in Meridian, ID, is a specialized behavioral health facility and a proud member of Oceans Healthcare. This organization is dedicated to providing top-tier behavioral health services for individuals grappling with mental health and substance abuse issues. At the core of Haven Behavioral of Cottonwood Creek's mission is a commitment to delivering compassionate and quality care, supported by a culture deeply rooted in service and excellence. Every member of the team is valued, playing a vital role in the success of the facility and making meaningful differences in the lives they touch. The environment fosters... Show More
Job Requirements
- high school diploma or equivalent
- previous receptionist experience preferred
- knowledge of healthcare environment preferred
- excellent customer service and communication skills
- ability to handle stressful situations calmly
- certification in CPI and CPR required
- ability to follow confidentiality and HIPAA guidelines
Job Qualifications
- high school diploma or equivalent
- previous receptionist and customer service experience preferred
- knowledge of healthcare setting
- excellent customer service skills
- strong communication skills
- effective problem-solving skills
- certification in CPI and CPR per policy
Job Duties
- answer and direct incoming facility calls
- record and route telephone and in-person messages accurately, completely, and promptly
- take a proactive role in resolving any patient or customer service complaints
- independently identify concerns in stressful situations to offer assistance in a calm demeanor
- manage time effectively to regularly volunteer for additional clerical support
- assist in taking intake calls when intake staff is unavailable
- aid in the completion of patients' pre-assessment paperwork as needed
- respect confidentiality at all times and follow HIPAA guidelines for disclosing information
- maintain an accurate record of patients seen each day, personal belongings dropped off, visitation logs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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