Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career Development

Job Description

Our organization is a respected leader in serving families and clients with compassion and professionalism, making it recognized as a Great Place to Work. We are dedicated to creating an environment where our associates feel valued and empowered while delivering exceptional service to client families. Located in Murfreesboro, Tennessee, we emphasize a culture that celebrates life and the important moments our clients experience. We specialize in offering services that require not only high organizational skills but also empathy and tact as we work closely with grieving families and visitors. Our front desk associates play a critical role in maintaining the... Show More

Job Requirements

  • High school diploma or equivalent
  • Six months general office, receptionist, or administrative support experience preferred
  • Proficient at operating telephones, fax, copier
  • Working knowledge of MS Office Suite
  • Clear and professional speaking voice and tone
  • Professional interpersonal skills to handle sensitive and confidential situations
  • Demonstrated poise, tact and diplomacy
  • Ability to work schedule including Saturday and/or Sunday and beyond standard business hours

Job Qualifications

  • High school diploma or equivalent
  • Six months general office, receptionist, or administrative support experience preferred
  • Proficient at operating telephones, fax, copier
  • Working knowledge of MS Office Suite
  • Clear and professional speaking voice and tone
  • Professional interpersonal skills to handle sensitive and confidential situations
  • Demonstrated poise, tact and diplomacy in professional settings
  • Ability to work schedule including Saturday and/or Sunday and beyond standard business hours

Job Duties

  • Greets guests and visitors, offering assistance when entering the building
  • Notifies staff members when appointments arrive and escorts guests to appropriate room
  • Answers routine questions associated with services, products, location directions, etc.
  • Immediately notifies and involves management with customer service and security issues
  • Receives deceased belongings from family and follows chain of custody procedures
  • Answers, screens, and routes incoming calls to appropriate staff members
  • Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed
  • Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
  • Receives incoming mail and packages
  • Maintains organized and current electronic and paper files and records, such as deeds and trust files
  • May perform light typing, proofreading, data entry or printing

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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