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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.19 - $18.98
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Professional development opportunities
Employee assistance program
Job Description
UMOS is a well-established, community-focused nonprofit organization dedicated to empowering individuals and families to achieve economic stability through employment, education, and training services. With a mission to foster self-sufficiency and enhance quality of life, UMOS operates various programs that assist underserved populations in overcoming barriers in workforce participation. They provide comprehensive support ranging from career development to adult education, making them a pivotal resource within the communities they serve. UMOS values inclusivity and prides itself on fostering a diverse and dynamic work environment that supports growth and development of its staff. The organization is committed to equal employment opportunities and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 6 months experience in administrative or receptionist role
- Ability to communicate clearly and courteously
- Basic knowledge of office protocols and customer service
- Proficiency in Microsoft Office applications especially Word and Excel
- Typing speed of at least 50 words per minute
- Ability to operate various office equipment and telecommunications systems
- Bilingual Spanish language skills preferred
- Ability to manage multiple tasks and prioritize work effectively
- Must successfully pass a criminal background check prior to employment
- Ability to stand, walk, sit, and bend frequently
- Occasionally lift and/or move up to 20 lbs
- Occasionally drive
- Ability to work in a controlled temperature environment with moderate noise levels
Job Qualifications
- High school degree and additional certification in office management preferred
- At least 6 months of equivalent experience
- Demonstrated knowledge of corporate office protocol and customer service-oriented practices
- Ability to speak clearly, pleasantly, and courteously with good listening and comprehension skills
- Good organizational skills with ability to interpret program facts to visitors and applicants
- Knowledge and experience in recent computer software including Microsoft Word and Excel
- Demonstrated ability to type a minimum of 50 words per minute
- Bilingual Spanish speaking preferred
Job Duties
- Receive visitors and program applicants/participants in a customer-oriented manner
- Provide program information to callers and visitors and direct to appropriate staff member
- Inform visitors by answering or referring inquiries and notify company personnel of visitor arrival
- Maintain security and telecommunications system
- Direct visitors by maintaining employee and department directories
- Maintain security by following procedures, monitoring logbook, and issuing visitor badges
- Operate telecommunication system by following manufacturer's instructions for phone and console operation
- Keep a safe and clean reception area by complying with procedures, rules, and regulations
- Use a variety of office equipment such as fax machines, photocopiers, scanners, videoconferencing, and several types of telephone systems along with email programs
- Coordinate and perform administrative activities and support by storing, retrieving, and integrating information for dissemination to staff and clients
- Answer and relay calls and messages with follow-up in a professional manner
- Open, sort, and distribute incoming correspondence including faxes and email
- Schedule and coordinate meetings, appointments, and travel arrangements for managers or supervisors
- Maintain supplies inventory by checking stock levels, anticipating needed supplies, placing, and expediting orders and verifying receipt
- Ensure operation of equipment by completing preventive maintenance, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques
- Prepare and modify documents including correspondence, reports, drafts, minutes, contracts, memos, emails, and other documents as requested
- Maintain financial records, files, receipts
- Track invoices, billings, program data such as performance indicators, mailing lists, and other office records
- Assist in coordination of planned activities, workshops, conferences, travel arrangements, and venue arrangements
- Attend meetings, conferences, workshops, and perform special projects and related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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