Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
St. Luke's University Health Network is a renowned healthcare institution committed to excellence in patient care, education, and community service. With a mission focused on caring for the sick and injured, educating healthcare providers including physicians and nurses, and improving access to care regardless of a patient's ability to pay, St. Luke's has established itself as a trusted and compassionate leader in the healthcare industry. Its dedicated team of employees, recognized as its most valuable asset, work collectively to uphold these core values and deliver outstanding healthcare services. The organization emphasizes a commitment to quality, compassion, and continuous improvement to... Show More
Job Requirements
- High school graduate or equivalent
- preferred graduates of an administrative training program
- one year practice-based experience or in a similar healthcare setting preferred
- familiarity with dental processes, coding and terminology
- customer service experience
- ability to sit, stand and walk for extended periods
- capable of lifting up to 25 pounds occasionally
- ability to push carts and wheelchairs as needed
- good hearing and vision
- strong communication and organizational skills
Job Qualifications
- High school graduate or equivalent
- preferred graduates of an administrative training program
- one year practice-based experience or in a similar healthcare setting preferred
- familiarity with dental processes, coding and terminology
- customer service experience
Job Duties
- Performs administrative service delivery functions with patients, including answering phones, check-in, chart preparation and filing, obtaining referrals and x-rays, patient consent, check-out, pre-registration and real-time eligibility verification, registration, appointment/testing scheduling (as applicable) at check-out, point of service payment collection, and addressing patient inquiries (e.g., form and medical record requests)
- Facilitates practice opening and closing procedures, maintenance of practice cleanliness, processing of incoming mail and deliveries, cash management and reconciliation, and prompt scanning and indexing incoming faxes
- Performs queries to providers regarding documentation, diagnosis coding, and procedural coding
- Enters all charges, creates and releases clean claims daily
- Creates treatment plan based on insurance coverage and provides accurate estimate to patient of out-of-pocket costs for procedures
- Creates patient correspondence for referring doctors
- Other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: