Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid sick time
Paid Time Off
Life insurance
short term disability
long term disability
Flexible spending account
Health spending account
401(k) with match
Employee assistance program
Inclement weather days
Public student loan forgiveness
Job Description
NARA Northwest (NARA NW) is a notable organization dedicated to providing culturally appropriate education, physical and mental health services, and substance abuse treatment, specifically tailored for American Indians, Alaska Natives, and anyone in need. Located at 355 NW Division St., Gresham, OR, NARA NW embraces a mission-oriented approach to healthcare and social services, focusing on community well-being and empowerment. With over 450 employees, NARA NW operates a variety of programs, including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives that collectively contribute to healthier and more fulfilling lives among the populations they serve. The organization is deeply... Show More
Job Requirements
- High school diploma or GED certification
- post high school education including coursework in word processing and one year of experience performing receptionist duties or two years equivalent experience
- ability to interact in a warm, friendly and supportive manner
- evidence of ability to maintain customer relationships
- demonstrated cooperative work skills
- experience operating multi-line phone systems
- typing speed of 40 words per minute
- experience in a high volume medical setting
- knowledge of HIPAA regulations
- familiarity with Centricity/Athena or similar software
- experience using Microsoft Excel
- ability to maintain professional boundaries
- pass pre-employment or for cause drug tests
- pass criminal background and DMV checks
Job Qualifications
- High school diploma or general educational development (GED) certification
- post high school education including coursework in word processing or equivalent experience
- at least one year experience performing receptionist duties or at least two years equivalent experience
- ability to approach and interact with others in a warm, friendly and supportive manner
- evidence of ability to develop and maintain productive relationships with internal and external customers
- demonstrated ability to work cooperatively with others in the same position
- experience operating a multi-line phone system
- ability to type 40 words per minute
- experience in a medical setting with high volume and fast-paced environment
- knowledge of HIPAA rules and regulations
- familiarity with Centricity/Athena or similar software helpful
- experience using Microsoft Excel
- ability to maintain professional boundaries with clients, community and staff
Job Duties
- Answer multi-line phone system
- direct calls
- take messages in a courteous and professional manner
- greet clients and assist them as needed
- schedule client appointments and maintain schedules and calendars
- provide general information about NARA programs as requested
- perform typing assignments
- data entry and general office support as assigned
- attend meetings as required
- data entry of client appointments and groups rosters for billing
- sort, screen, and distribute incoming mail and process outgoing mail following postal regulations
- perform clerical functions incidental to reception activity
- observation of urinalysis and ordering labs
- maintain and order food and pantry supplies
- serve food and coffee to clients and community members
- kitchen clean-up and stocking
- coordinate special events such as meetings, staff training, graduation
- back up for prescreening clients for entry into the outpatient program
- work collaboratively and maintain professional boundaries with clients, staff, and team members
- treat everyone with respect and dignity at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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